Privacy policy

KADOMORI Co. (hereinafter referred to as "KADOMORI") has established the following privacy policy (hereinafter referred to as the "Policy") regarding the use of customers' personal information in the services provided by KADOMORI (hereinafter referred to as "Services"). (hereinafter referred to as the "Company") has established the following privacy policy (hereinafter referred to as the "Policy") with respect to the personal information of customers in the services provided by the Company (hereinafter referred to as the "Services"). This Policy sets forth the Company's privacy policy (hereinafter referred to as the "Policy") regarding personal information of customers in the services provided by the Company (hereinafter referred to as the "Services"). This Policy explains what kind of personal information we collect, how we use and share it, and how you can manage your personal information.

1.DEFINITION OF PERSONAL INFORMATION

Personal information is information about a living individual that can be used to identify the specific individual by name, date of birth, or other description contained in the information (including information that can be easily cross-checked with other information and thereby used to identify the specific individual). (including information that can be easily matched with other information and thereby identify a specific individual), or information that contains a personal identification code.

2.COLLECTION OF PERSONAL INFORMATION

We may collect and use the following information in order to achieve the purposes set forth in Article 4 [Purposes of Use of Personal Information] of this Policy.

When you access the Site, we may collect certain information about your device, such as information about your web browser, IP address, time zone, and certain cookies and other tracking technologies installed on your device ("cookies, etc."). In addition, when you visit the Site, certain information about your device is automatically collected, including information about your web browser, IP address, time zone, and some cookies and other tracking technologies installed on your device ("Cookies"). In addition, when you visit the Site, we collect information about the individual web pages and products you view, the websites or search terms you refer to when visiting the Site, and how you use the Site. This automatically collected information is referred to as "Device Information.

In addition, when you make or attempt to make a purchase through the Site, certain information is collected, including your name, billing address, shipping address, payment information (credit card number), e-mail address, and telephone number. This information is referred to as "order information. Other information about your purchases is collected as marketing data. Please refer to Article 4 of this policy, "Provision of Information to Third Parties" and "Use of Information Collection Module" for specific uses of collected information.

When this policy refers to "personal information," it means both device information and order information.

3.CHANGES TO THE PRIVACY POLICY

We may revise the purposes for which we use personal information to the extent that we reasonably believe it is relevant and without notice to you. Any significant changes will be notified to customers or announced on this site in an easy-to-understand manner.

4.HANDLING OF PERSONAL INFORMATION

The Company shall handle personal information obtained from customers on the website or directly from customers as follows.

"Purpose of use of personal information"

To provide this service.
To provide information and respond to inquiries regarding the Service.
To respond to any violation of the Company's terms and conditions, policies, etc. related to the Service.
To notify you of changes to this policy, etc.
To improve the Service, to develop new services, etc.
To create anonymous or pseudonymized information for the purpose of creating statistical information in relation to the Service.
To authenticate a customer's identity.
To send greeting cards, catalogs, etc.
To perform tasks related to the return, repair, and collection of products.
To send products and information regarding products and services of the Company or its business partners, etc., with respect to customer information registered in the shipping address information.
To provide information about the Company that the Company deems useful to customers, or about the products, services, etc. of advertisers or the Company's business partners, and to conduct marketing, etc. by the Company.
To conduct questionnaire surveys and analyze the results thereof for the purpose of quality control of the Service.
To contact customers regarding matters that significantly affect the operation of the Service (including, but not limited to, major changes or temporary suspension of the Service). (2) To contact customers regarding matters that significantly affect the operation of the Service (including, but not limited to, major changes or suspension of the Service)
To communicate with third parties that provide services such as payment processing, data analysis, e-mail transmission, hosting services, and customer service on our behalf, depending on the EC platform we use, and service providers that work with such third parties (hereinafter collectively referred to as "EC platform service providers"). (hereinafter collectively referred to as "EC Platform Service Providers"). To provide customer information to third parties that provide services on our behalf and to service providers linked to such third parties (hereinafter collectively referred to as "EC Platform Service Providers", including third parties located abroad).
To investigate the results of the affiliate program based on statistically processed information.
For other purposes incidental to the above purposes of use.

"ABOUT OUTSOURCING"

We may outsource the handling of personal information to other companies within the scope necessary to perform administrative work related to this service or to achieve the purpose of use. In such cases, we may entrust the handling of personal information to a third party after conducting necessary and appropriate supervision of the entrusted party with respect to the handling and management of personal information.

(e.g., outsourcing product delivery to a delivery company, etc.)

"PROVISION OF PERSONAL INFORMATION TO THIRD PARTIES"

We will not provide personal information to third parties without the consent of the customer, except in the following cases. However, this excludes cases permitted under the Personal Information Protection Law and other laws and regulations.

When providing customers' personal information to EC platform service providers to the extent necessary for the Service.
When providing customers' personal information to the operators of Yahoo, Facebook, Google, Twitter, or other external services (including third parties located outside Japan) for the purpose of authentication through such external services.
When linking the customer's browsing history, location information, hobbies and preferences, and other information obtained from third parties such as public DMP providers and affiliate service providers with which we collaborate, with the customer's personal information already in our possession.
When personal data is provided as a result of the succession of a business due to a merger or other reasons.
When the customer has given prior consent for the provision of personal data to a third party or has given consent to allow the provision of personal data to a third party located in a foreign country.
When the individual customer cannot be identified.
当When it is necessary for the protection of the life, body, or property of the Company, the customer, or any other third party, or for the protection of any and all services provided by the Company.
When it is especially necessary to improve public health or to promote the sound growth of children.
When it is necessary to cooperate with a national agency, a local government, or an individual or entity entrusted by either a national agency or local government to execute affairs as required by law.

When providing personal information to a third party in a foreign country for a service that we provide, information on the relevant service and the country in which the information is provided can be found here.

Provision of Personal Information to Third Parties in Foreign Countries

shopify

・Purpose: EC platform

・Providing country: Singapore

・Legal system of each country: https://www.ppc.go.jp/files/pdf/singapore_report.pdf

・Company Privacy Policy: https://www.shopify.jp/legal/privacy

shopify payment

・Purpose: Payment processing

・Country: Singapore

・Legal system of each country: https://www.ppc.go.jp/files/pdf/singapore_report.pdf

・Company Privacy: https://www.shopify.jp/legal/privacy

"INTERNET SECURITY"

We use SSL (Secure Sockets Layer) encryption to protect your personal information from being read by a third party.

"MANAGEMENT OF PERSONAL INFORMATION"

We will thoroughly train our employees, including our directors and officers, and contractors in the handling of personal information, and manage personal information in an accurate and up-to-date manner. In addition, all employees and officers shall comply with internal rules and responsibilities to prevent leaks and unintended loss or damage of customer information and data containing personal information, and to ensure the safe management of data, etc. The main measures taken are as follows.

Access to the customer database is controlled and restricted by passwords.
The use of personal or unauthorized external media, terminals, or software, and the copying of data through them, is prohibited.
External memory, media, and terminals necessary for business purposes may not be taken outside the company.
Paper printouts containing customer or personal information are properly stored for the required period of time.
Paper media to be disposed of as described above are handled in the following manner depending on their intended use and nature.

①Shredding, etc. to de-identify information

②Appropriate disposal by a specific disposal company

In addition, the taking of electronic data and paper media outside the company is prohibited unless there is a business necessity and an approved purpose.
Security to prevent infection by spyware and other malicious access is applied, and is continuously updated and monitored.
The handling of business terminals, the Internet, and e-mail is restricted and monitored based on administrator authority.

"RIGHT TO DISCLOSURE AND CORRECTION OF RETAINED PERSONAL INFORMATION"

When we receive a request for disclosure, correction, deletion, or cessation of use of the personal information we hold on our customers, we will respond without delay to the extent that we are obligated to do so under the Personal Information Protection Law and other laws and regulations, provided that we can confirm that the request is made by the customer in question.

In addition, the customer agrees in advance that if the Company suspends use of or deletes all or part of the customer's personal information, the Company may not be able to provide this service to the customer. (Please note that we may not be able to respond to requests for suspension of use or deletion of information that is held in accordance with related laws and regulations.)

"CREATION OF ANONYMOUS OR PSEUDONYMOUS PROCESSED INFORMATION
"

In accordance with laws and regulations, we may use appropriate processing methods to create anonymous processed information for the purpose of creating statistical information related to this service, in which specific individuals cannot be identified and the original personal information cannot be recovered.

The items of anonymized processed information created by the Company are as follows.

Member ID, product information, purchase history, store of purchase, number of purchases, purchase amount, purchase date, purchase channel, number of purchases, order ID, delivery address, gender, birthday, and survey responses.

We will take necessary and appropriate security control measures for the management of anonymously processed information, including the prevention of leakage, loss, or damage.

"USE OF THE INFORMATION COLLECTION MODULE"

The Service incorporates the following information modules selected by MUTOH HOLDINGS. Information collection modules are programs created by third parties independent from the Service to analyze statistical data such as usage of the Service and advertising effectiveness.

In accordance with this, we may provide customer information to the following information collection module providers (including those located outside of Japan). In this connection, we may provide customer information to the providers of the following information collection modules (including those located outside of Japan). These information collection modules collect user information without including personally identifiable information. Please refer to the privacy policy or other terms and conditions of the respective information collection module provider's site for information on how they manage the collected information.

Google Analytics

・Service Provider : https://www.google.com/

・Privacy Policy : https://policies.google.com/privacy?hl=ja

・Opt-out : https://policies.google.com/privacy?hl=ja#infodelete

Google Tag Manager

・Service Provider : https://www.google.com/

・Privacy Policy : https://policies.google.com/privacy?hl=ja

・Opt-out : https://policies.google.com/privacy?hl=ja#infodelete

"ABOUT OUR USE OF COOKIES"

We use cookies, etc. to improve the user experience and to better understand how our website is being used. The use of cookies, etc. may also allow us to know whether you have visited our website before.

If you do not wish to use cookies, etc., you can disable them by changing the settings on your web browser. However, if you disable Cookies, etc., you may not be able to use certain functions of the Shop's services.

This policy describes the details of cookies, etc. that we manage and cookies, etc. placed by other companies that we partner with on our website and services (cookies placed by third parties), and how you can manage and select them.

Cookies, etc. issued by other companies may be used to acquire behavioral information and distribute advertisements on our website and services.

If you wish to confirm the privacy policy, etc. of such third parties, or if you wish to disable the delivery of advertisements, etc. using cookies, etc. issued by third parties, please refer to the following.

5.CONTACT US

For requests for disclosure or correction of personal information, discontinuation of use or provision of personal information, opinions, questions, complaints, and other inquiries regarding the handling of personal information, please contact us at the following address.

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Operating company：KADOMORI Co.

Store name：KADOMORI ONLINE SHOP

Personal Information：Customer Support

Tell：03-5458-1320

E-mail：info@kadomori.shop