Shipping policy
SHIPPING AND HANDLING
ABOUT SHIPPING
We use Sagawa Express Co.
*Delivery of products is limited to within Japan.
*Customers are responsible for forwarding charges for items to a delivery address other than the one specified at the time of order.
*Please note that the customer cannot specify the delivery company.
ABOUT SHIPPING CHARGES
Shipping is free for orders of 11,000 yen (tax included) or more.
Shipping fee will be charged even if the amount is less than 11,000 yen by using coupons or points. For remote islands and other locations, additional charges such as relay fees may be incurred. Multiple orders cannot be combined after shipping arrangements have been made. Please understand this in advance.
| DELIVERY AREA | SHIPPING COST (TAX INCLUDED) |
|---|---|
| Hokkaido | 1,210 yen |
| North Tohoku (Aomori, Akita, Iwate) | 880 yen |
| South Tohoku (Miyagi, Yamagata, Fukushima) | 770 yen |
| Kanto (Ibaraki, Tochigi, Gunma, Saitama, Chiba, Tokyo, Kanagawa, Yamanashi) | 770 yen |
| Shinetsu (Nagano, Niigata) | 770 yen |
| Tokai (Shizuoka, Aichi, Gifu, Mie) | 770 yen |
| Hokuriku (Toyama, Ishikawa, Fukui) | 770 yen |
| Kansai (Kyoto, Shiga, Nara, Wakayama, Osaka, Hyogo) | 880 yen |
| Chugoku (Okayama, Hiroshima, Yamaguchi, Tottori, Shimane) | 990 yen |
| Shikoku (Kagawa, Tokushima, Kochi, Ehime) | 1100 yen |
| Kitakyushu (Fukuoka, Saga, Nagasaki, Oita) | 1210 yen |
| Southern Kyushu (Kumamoto, Miyazaki, Kagoshima) | 1210 yen |
| Okinawa | 1,914 yen |
*Special shipping fees may apply to isolated islands and some areas.
ABOUT THE NUMBER OF DAYS FOR DELIVERY
Orders received by 11:59 a.m. on a business day will be shipped on the same day.
*Please note that some items may be ordered depending on the inventory status and may take longer to ship.
*Please note that delivery is suspended on Saturdays, Sundays, and national holidays due to regular holidays.
*We will notify you by e-mail after the product is shipped.
Please note that delays may occur in the following cases. Please understand in advance.
- Traffic conditions or bad weather
- Long vacation periods such as year-end and New Year holidays
- During the inventory period